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The CRM handbook : = a business guid...
~
Dyche, Jill.
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The CRM handbook : = a business guide to customer relationship management /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
The CRM handbook :/ Jill Dyche.
Reminder of title:
a business guide to customer relationship management /
Author:
Dyche, Jill.
Published:
Boston :Addison Wesley, : c2002.,
Description:
xxiv, 307 p. :ill. ;24 cm.
Series:
Addison-Wesley information technology series
Subject:
Customer relations - Management. -
ISBN:
0201730626 (pbk.) :
The CRM handbook : = a business guide to customer relationship management /
Dyche, Jill.
The CRM handbook :
a business guide to customer relationship management /Jill Dyche. - Boston :Addison Wesley,c2002. - xxiv, 307 p. :ill. ;24 cm. - Addison-Wesley information technology series.
Includes bibliographical references (p. 281-286) and index.
ISBN: 0201730626 (pbk.) :US27.99
LCCN: 2001034337Subjects--Topical Terms:
582814
Customer relations
--Management.
LC Class. No.: HF5415.5 / .D93 2002
Dewey Class. No.: 658.8/12
The CRM handbook : = a business guide to customer relationship management /
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Dyche, Jill.
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The CRM handbook :
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a business guide to customer relationship management /
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Jill Dyche.
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Boston :
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c2002.
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Addison Wesley,
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xxiv, 307 p. :
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ill. ;
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24 cm.
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Addison-Wesley information technology series
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Includes bibliographical references (p. 281-286) and index.
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Customer relations
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Management.
$3
582814
based on 0 review(s)
Location:
ALL
六樓西文書區HC-Z(6F Western Language Books)
Year:
Volume Number:
Items
1 records • Pages 1 •
1
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W0006865
六樓西文書區HC-Z(6F Western Language Books)
01.外借(書)_YB
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HF5415.5 D93 2002
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1 records • Pages 1 •
1
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