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Voice of the customer : = capture an...
~
Yang, Kai.
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Voice of the customer : = capture and analysis /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Voice of the customer :/ Kai Yang.
Reminder of title:
capture and analysis /
Author:
Yang, Kai.
Published:
New York :McGraw-Hill, : c2008.,
Description:
xi, 416 p. :ill. ;24 cm.
Series:
Six sigma operational methods series
Subject:
Production management - Statistical methods. -
ISBN:
0071465448 :
Voice of the customer : = capture and analysis /
Yang, Kai.
Voice of the customer :
capture and analysis /Kai Yang. - New York :McGraw-Hill,c2008. - xi, 416 p. :ill. ;24 cm. - Six sigma operational methods series.
Includes bibliographical references (p. 399-402) and index.
ISBN: 0071465448 :US89.95
LCCN: 2007047794Subjects--Topical Terms:
743631
Production management
--Statistical methods.
LC Class. No.: TS156 / .Y345 2008
Voice of the customer : = capture and analysis /
LDR
:00673cam a2200205 a 45
001
784625
003
OCoLC
005
20090303
008
090303s2008 nyua b 001 0 eng
010
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2007047794
020
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0071465448 :
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US89.95
020
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9780071465441
035
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(OCoLC)182621462
$z
(OCoLC)72470702
035
$a
BM98TC03038
040
$a
DLC
$c
DLC
$d
YDXCP
$d
BAKER
$d
BTCTA
$d
ZQP
$d
YDX
$d
NDHU
050
0 0
$a
TS156
$b
.Y345 2008
100
$a
Yang, Kai.
$3
815199
245
1 0
$a
Voice of the customer :
$b
capture and analysis /
$c
Kai Yang.
260
$a
New York :
$c
c2008.
$b
McGraw-Hill,
300
$a
xi, 416 p. :
$b
ill. ;
$c
24 cm.
440
0
$a
Six sigma operational methods series
504
$a
Includes bibliographical references (p. 399-402) and index.
650
$a
Production management
$x
Statistical methods.
$3
743631
650
$a
Quality control
$x
Statistical methods.
$3
556395
650
$a
Six sigma (Quality control standard)
$3
749007
based on 0 review(s)
Location:
ALL
六樓西文書區HC-Z(6F Western Language Books)
Year:
Volume Number:
Items
1 records • Pages 1 •
1
Inventory Number
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Attachments
W0063322
六樓西文書區HC-Z(6F Western Language Books)
01.外借(書)_YB
一般圖書
TS156 Y345 2008
一般使用(Normal)
On shelf
0
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1 records • Pages 1 •
1
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