古斯塔弗森 ((Gustafsson, Anders))
Overview
Works: | 1 works in 2 publications in 1 languages |
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Titles
7星級客服 : = 強化優質客服,引領服務經濟 /
by:
王永健; Gustafsson, Anders; Johnson, MichaelD.; 古斯塔弗森 ((Gustafsson, Anders)); 詹森 ((Johnson, MichaelD.))
(Language materials, printed)
服務決勝負 : = 從IKEA等歐美標竿企業,學習服務經濟時代的競爭力 /
by:
古斯塔弗森 ((Gustafsson, Anders)); 詹森 ((Johnson, Michael D.)); 王永健; Gustafsson, Anders; Johnson, Michael D.
(Language materials, printed)