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蔡文福
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Titles
醫療服務品質落差對下次再就醫選擇之影響 = = The effect of medical service quality on the willingness of patient's revisit to the hospital as moderated by the degree of illness as well as the hospital selecting experience : 以自覺疾病嚴重程度與就醫經驗為調節效果 /
by: 蔡文福
(Language materials, printed)
Subjects
就醫選擇
PZB服務品質缺口模式
顧客價值
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