謝欣玲
Overview
| Works: | 1 works in 0 publications in 0 languages | |
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Titles
服務失誤、服務補救及補救結果之探討 = = The Research on service failure, service recovery and recovery result : A Case study of T corporation’s expense saves service for internet phone on voice over IP system : 以T公司網路電話節費服務為例 /
by:
謝欣玲; 彭玉樹; 陳澤義; 國立東華大學國際企業學系
(Language materials, printed)