Kandampully, Jay.

Overview

Works:	2 works in 1 publications in 1 languages

Titles

Service quality management in hospitality, tourism, and leisure / by: Kandampully, Jay.; Mok, Connie.; Sparks, Beverley. (Language materials, printed)

Services management : = the new paradigm in hospitality / by: Kandampully, Jay. (Language materials, printed)

Service management = the new paradigm in retailing / by: Kandampully, Jay.; SpringerLink (Online service) (Electronic resources)

New service paradigms = AMA SERVSIG Conference 2003 / by: Fisk, Raymond P.; Kandampully, Jay.; American Marketing Association., Services Marketing Special Interest Group.; NetLibrary, Inc.; SERVSIG Services Research Conference (2003 :); American Marketing Association., Services Marketing Special Interest Group (Language materials, printed)

Subjects

Marketing. Hospitality industry- Management. Service industries- Marketing Retail trade- Management. Tourism- Management. Production/Logistics/Supply Chain Management. American Marketing Association. Customer relations Customer services. Economics/Management Science. Leisure industry- Management. Consumer satisfaction Management/Business for Professionals.