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[ subject:"Political planning- Citizen participation." ]
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Citizen, customer, partner : = engag...
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Thomas, John Clayton.
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Citizen, customer, partner : = engaging the public in public management /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Citizen, customer, partner :/ John Clayton Thomas.
其他題名:
engaging the public in public management /
作者:
Thomas, John Clayton.
出版者:
Armonk, N.Y. :M.E. Sharpe, : c2012.,
面頁冊數:
xii, 242 p. :ill ;24 cm.
標題:
Public administration - Citizen participation. -
ISBN:
9780765627209 (hbk.) :
Citizen, customer, partner : = engaging the public in public management /
Thomas, John Clayton.
Citizen, customer, partner :
engaging the public in public management /John Clayton Thomas. - Armonk, N.Y. :M.E. Sharpe,c2012. - xii, 242 p. :ill ;24 cm.
Includes bibliographical references and index.
Citizen, customer, partner, and public management --
ISBN: 9780765627209 (hbk.) :US94.95
LCCN: 2011037873Subjects--Topical Terms:
770774
Public administration
--Citizen participation.
LC Class. No.: JF1525.P8 / T56 2012
Dewey Class. No.: 351
Citizen, customer, partner : = engaging the public in public management /
LDR
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1885738
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OCoLC
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20131204042204.0
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2011037873
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9780765627209 (hbk.) :
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US94.95
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0765627205 (hbk.)
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9780765627216
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0765627213
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PA-BW-102-05
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eng
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JF1525.P8
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T56 2012
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351
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Thomas, John Clayton.
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Citizen, customer, partner :
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engaging the public in public management /
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John Clayton Thomas.
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Armonk, N.Y. :
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M.E. Sharpe,
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c2012.
300
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xii, 242 p. :
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ill ;
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24 cm.
504
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Includes bibliographical references and index.
505
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Citizen, customer, partner, and public management --
$t
The changing place of the public in public management --
$t
Providing customer service in public service --
$t
Learning about the public's needs --
$t
Coproducing public services and public value --
$t
Managing for coproduction --
$t
When is public involvement desirable? --
$t
Engaging representative participation and reaching effective decisions --
$t
Techniques for involving the public in decision making --
$t
Implications for public managers, the public, and democracy --
$t
Appendix : the design principles: guidelines for working with the public.
650
# 0
$a
Public administration
$x
Citizen participation.
$3
770774
650
# 0
$a
Political planning
$x
Citizen participation.
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740475
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# 0
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Public relations and politics.
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734165
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