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Managing customers for profit : = st...

Kumar, V., (1957-)

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Managing customers for profit : = strategies to increase profits and build loyalty /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Managing customers for profit :/ V. Kumar.
其他題名:	strategies to increase profits and build loyalty /
作者:	Kumar, V.,
出版者:	Upper Saddle River, N.J. :Wharton School Pub., : c2008.,
面頁冊數:	xx, 296 p. :ill. ;24 cm.
標題:	Customer relations - Management. -
電子資源:	http://www.loc.gov/catdir/toc/ecip0722/2007027915.html
ISBN:	0132352214 :

Managing customers for profit : = strategies to increase profits and build loyalty /
Kumar, V.,1957-

Managing customers for profit :strategies to increase profits and build loyalty /V. Kumar. - Upper Saddle River, N.J. :Wharton School Pub.,c2008. - xx, 296 p. :ill. ;24 cm.

Includes bibliographical references and index.

ISBN: 0132352214 :US41.44

LCCN: 2007027915Subjects--Topical Terms:

582814
Customer relations
--Management.

LC Class. No.: HF5415.5 / .K863 2008

Dewey Class. No.: 658.8/12

Managing customers for profit : = strategies to increase profits and build loyalty /
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245 1 0 $a Managing customers for profit : $b strategies to increase profits and build loyalty / $c V. Kumar.
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