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[ subject:"Walt Disney Company." ]
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The experience = the 5 principles of...
~
Loeffler, Bruce.
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The experience = the 5 principles of Disney service and relationship excellence /
紀錄類型:
書目-電子資源 : Monograph/item
正題名/作者:
The experience/ Bruce Loeffler and Brian T. Church.
其他題名:
the 5 principles of Disney service and relationship excellence /
其他題名:
Five principles of Disney service and relationship excellence
作者:
Loeffler, Bruce.
其他作者:
Church, Brian T.
出版者:
Hoboken, NJ :John Wiley and Sons, : c2015.,
面頁冊數:
1 online resource :ill.
附註:
Includes index.
標題:
Customer services. -
電子資源:
http://onlinelibrary.wiley.com/book/10.1002/9781119153795
ISBN:
9781119153795 (electronic bk.)
The experience = the 5 principles of Disney service and relationship excellence /
Loeffler, Bruce.
The experience
the 5 principles of Disney service and relationship excellence /[electronic resource] :Five principles of Disney service and relationship excellenceBruce Loeffler and Brian T. Church. - 1st ed. - Hoboken, NJ :John Wiley and Sons,c2015. - 1 online resource :ill.
Includes index.
ISBN: 9781119153795 (electronic bk.)Subjects--Corporate Names:
538025
Walt Disney Company.
Subjects--Topical Terms:
657636
Customer services.
LC Class. No.: HF5415.5
Dewey Class. No.: 658.812
The experience = the 5 principles of Disney service and relationship excellence /
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http://onlinelibrary.wiley.com/book/10.1002/9781119153795
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