情緒智力
Overview
| Works: | 19 works in 1 publications in 1 languages | |
|---|---|---|
Titles
壽險業業務員顧客導向行為之研究 = = The Study of Customer-Oriented Behavior of Life Insurance Sales Personnel /
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銀行行員組織公民行為之研究 = = The Study of Organizational Citizenship Behavior for Bank Personnel : An Empirical Study ofTaiwan Cooperative Bank : 以合作金庫商業銀行為例 /
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薄膜電晶體液晶面板工程師工作績效之研究 = = The Study of Job Performance for TFT-LCD Engineers /
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情緒智力對組織公民行為與工作績效之關聯性探討 = = A Study of Relationships among Emotional Intelligence, Organizational Citizenship Behaviors, and Job Performance : Taking the Book Marketing Channel Industry Employees as an Example : 以圖書行銷通路從業人員為例 /
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影響第一線服務員工服務破壞行為意圖因素之探討 = = A Study on Sabotage Intention of Frontline Employees and its Antecedents in Tourist Industry : 以旅遊業為例 /
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員工情緒勞務與顧客導向影響因素之研究 = = A study of the antecedents of emotional labor and customer orientation of employees : the tourist agencies in Taipei as example : 以台北市綜合旅行社為例 /
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華人文化特質對情緒智力及談判滿意度之調節作用 = = The Moderating effects of Chinese cultural characteristics on emotional intelligence and negotiation outcome /
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情緒智力對談判者策略選擇與談判績效影響之研究 = = The Influence of Emotional Intelligence on Negotiators' Selection of Negotiation Strategy and Negotiation Performance /
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知覺組織支持、情緒智力、工作滿足及顧客導向間關係之研究 = = A Study of Perceived Organizational Support, Emotional Intelligence, Job Satisfaction and Customer Orientation /
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影響第一線服務業員工服務破壞行為因素之探討─以主題樂園為例 = = A Study on Sabotage Behavior of Frontline Employees and its Antecedents in Theme Park /
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