Total quality management - Case studies.
Overview
| Works: | 12 works in 0 publications in 0 languages | |
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Titles
Managing quality in higher education : = an international perspective on institutional assessment and change /
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(Language materials, printed)
Total quality service : = how organizations use it to create a competitive advantage /
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(Language materials, printed)
Measures of quality and high performance = simple tools and lessons learned from America's most successful corporations /
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(Electronic resources)
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