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歐季金
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9 works in 0 publications in 0 languages
Titles
由服務傳送系統探討服務接觸、顧客消費後反應與顧客特徵關係之研究 = = Investigating the relationship of service encounter, customers’ post-consumption reactions and customer s’ characteristics through the service delivery system : an example of small business hotel : 以小型商務旅館為例 /
by: 歐季金
(Language materials, printed)
Subjects
顧客特徵
服務接觸
旅館
服務傳送系統
消費後反應
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