東華大學圖書館 |

語系: 繁體中文

說明(常見問題)

回圖書館首頁

手機版館藏查詢

登入

回首頁

切換: 標籤 | MARC模式 | ISBD

由服務傳送系統探討服務接觸、顧客消費後反應與顧客特徵關係之研究 = =...

歐季金

FindBook

Google Book

Amazon

博客來

由服務傳送系統探討服務接觸、顧客消費後反應與顧客特徵關係之研究 = = Investigating the relationship of service encounter, customers’ post-consumption reactions and customer s’ characteristics through the service delivery system : an example of small business hotel : 以小型商務旅館為例 /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	由服務傳送系統探討服務接觸、顧客消費後反應與顧客特徵關係之研究 = / 歐季金撰
其他題名:	Investigating the relationship of service encounter, customers’ post-consumption reactions and customer s’ characteristics through the service delivery system : an example of small business hotel : 以小型商務旅館為例 /
其他題名:	Investigating the relationship of service encounter, customers’ post-consumption reactions and customer s’ characteristics through the service delivery system ~an example of small business hotel
作者:	歐季金
出版者:	[花蓮縣] : 國立東華大學觀光暨遊憩管理研究所, : 民92[2003],
面頁冊數:	5,101面 : 圖,表 ; 30公分
附註:	指導教授︰許義忠
標題:	旅館 -
電子資源:	http://134.208.10.124/ETD-db/ETD-search-c/view_etd?URN=etd-0727103-175936PDF全文

由服務傳送系統探討服務接觸、顧客消費後反應與顧客特徵關係之研究 = = Investigating the relationship of service encounter, customers’ post-consumption reactions and customer s’ characteristics through the service delivery system : an example of small business hotel : 以小型商務旅館為例 /
歐季金

由服務傳送系統探討服務接觸、顧客消費後反應與顧客特徵關係之研究 = Investigating the relationship of service encounter, customers’ post-consumption reactions and customer s’ characteristics through the service delivery system : an example of small business hotel : 以小型商務旅館為例 / Investigating the relationship of service encounter, customers’ post-consumption reactions and customer s’ characteristics through the service delivery system ~an example of small business hotel歐季金撰 - [花蓮縣] : 國立東華大學觀光暨遊憩管理研究所, 民92[2003] - 5,101面 : 圖,表 ; 30公分

指導教授︰許義忠

碩士論文--國立東華大學觀光暨遊憩管理研究所,2003

參考書目︰面83-89Subjects--Topical Terms:

1577413
旅館

由服務傳送系統探討服務接觸、顧客消費後反應與顧客特徵關係之研究 = = Investigating the relationship of service encounter, customers’ post-consumption reactions and customer s’ characteristics through the service delivery system : an example of small business hotel : 以小型商務旅館為例 /
LDR:01152nam 2200193 i 4500 001 97017
005 20110131161609.0
008 090805n2003uuuuch e b 000 u chi d
035 $a NDHU9209009
035 $a 97017
040 $a 東華 $b chi $e ccr
066 $c $1
100 1 $a 歐季金 $e 撰 $3 2408531
245 1 0 $a 由服務傳送系統探討服務接觸、顧客消費後反應與顧客特徵關係之研究 = $b Investigating the relationship of service encounter, customers’ post-consumption reactions and customer s’ characteristics through the service delivery system : an example of small business hotel : 以小型商務旅館為例 / $c 歐季金撰
246 1 1 $a Investigating the relationship of service encounter, customers’ post-consumption reactions and customer s’ characteristics through the service delivery system ~an example of small business hotel
260 # $a [花蓮縣] : $b 國立東華大學觀光暨遊憩管理研究所, $c 民92[2003]
300 $a 5,101面 : $b 圖,表 ; $c 30公分
500 $a 指導教授︰許義忠
502 $a 碩士論文--國立東華大學觀光暨遊憩管理研究所,2003
504 $a 參考書目︰面83-89
650 # 7 $a 旅館 $2 csh $3 1577413
650 # 7 $a 消費後反應 $2 csht $3 2408532
650 # 7 $a 顧客特徵 $2 csht $3 2408533
650 # 7 $a 服務接觸 $2 csht $3 2408534
650 # 7 $a 服務傳送系統 $2 csht $3 2408535
856 7 # $u http://134.208.10.124/ETD-db/ETD-search-c/view_etd?URN=etd-0727103-175936 $z PDF全文 $2 http