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服務業有效顧客旅程、關係品質與顧客反應間關係之研究 = = A Stud...

王家濬

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服務業有效顧客旅程、關係品質與顧客反應間關係之研究 = = A Study on the relationships between effective customer journey design、relationship quality and customer responses in the service /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	服務業有效顧客旅程、關係品質與顧客反應間關係之研究 =/ 王家濬撰
Reminder of title:	A Study on the relationships between effective customer journey design、relationship quality and customer responses in the service /
remainder title:	A Study on the relationships between effective customer journey design、relationship quality and customer responses in the service
Author:	王家濬
other author:	巫喜瑞
Published:	[花蓮縣] :[國立東華大學企業管理學系], : 2022,
Description:	[11], 113面 :圖,表 ;30公分
Notes:	校內電子全文開放日期 2027/12/27
Subject:	有效顧客旅程 -
Online resource:	http://134.208.29.108/cgi-bin/gs32/gsweb.cgi?o=dstdcdr&s=G0611032109.id&searchmode=basic電子全文(依作者授權而定)

服務業有效顧客旅程、關係品質與顧客反應間關係之研究 = = A Study on the relationships between effective customer journey design、relationship quality and customer responses in the service /
王家濬

服務業有效顧客旅程、關係品質與顧客反應間關係之研究 =A Study on the relationships between effective customer journey design、relationship quality and customer responses in the service /A Study on the relationships between effective customer journey design、relationship quality and customer responses in the service王家濬撰 - [花蓮縣] :[國立東華大學企業管理學系], 2022 - [11], 113面 :圖,表 ;30公分

校內電子全文開放日期 2027/12/27

碩士論文--國立東華大學企業管理學系

含參考書目Subjects--Topical Terms:

3618001
有效顧客旅程

服務業有效顧客旅程、關係品質與顧客反應間關係之研究 = = A Study on the relationships between effective customer journey design、relationship quality and customer responses in the service /
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246 3 1 $a A Study on the relationships between effective customer journey design、relationship quality and customer responses in the service
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500 $a 校內電子全文開放日期 2027/12/27
500 $a 校外電子全文開放日期 2027/12/27
500 $a 國圖全文開放日期 2027/12/27
500 $a 畢業學年度: 111
500 $a 指導教授: 巫喜瑞
502 $a 碩士論文--國立東華大學企業管理學系
504 $a 含參考書目
650 # 7 $a 有效顧客旅程 $2 lcstt $3 3618001
650 # 7 $a 關係品質 $2 csht $3 2371100
650 # 7 $a 體驗價值 $2 csht $3 2553059
650 # 7 $a 顧客忠誠度 $2 csht $3 2361332
650 # 7 $a 顧客公民行為 $2 lcstt $3 3266333
650 # 7 $a Efficient customer journey $2 lcstt $3 3618002
650 # 7 $a Relationship quality $2 lcstt $3 3618003
650 # 7 $a Experience value $2 lcstt $3 3449272
650 # 7 $a Customer loyalty $2 lcstt $3 2208519
650 # 7 $a Customer citizenship behavior $2 lcstt $3 3455727
700 1 # $a 巫喜瑞 $e 指導 $3 3035237
700 1 # $a Wu, Hsi-Jui $e 指導 $3 3199431
856 4 0 $u http://134.208.29.108/cgi-bin/gs32/gsweb.cgi?o=dstdcdr&s=G0611032109.id&searchmode=basic $z 電子全文(依作者授權而定)