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Delivering customer service : = how ...

Payne, Shelia.

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Delivering customer service : = how to win a competitive edge through managing customer relationships successfully /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Delivering customer service :/ Shelia Payne.
其他題名:	how to win a competitive edge through managing customer relationships successfully /
作者:	Payne, Shelia.
出版者:	Hong Kong :Grolier International, : 1999, c1997.,
面頁冊數:	188 p. :ill. ;25 cm.
叢書名:	Grolier business library ;
標題:	Business. -
ISBN:	0717297403

Delivering customer service : = how to win a competitive edge through managing customer relationships successfully /
Payne, Shelia.

Delivering customer service :how to win a competitive edge through managing customer relationships successfully /Shelia Payne. - Hong Kong :Grolier International,1999, c1997. - 188 p. :ill. ;25 cm. - Grolier business library ;[5]..

Includes bibliographical references (p. 183) and index.

ISBN: 0717297403Subjects--Topical Terms:

627273
Business.

Delivering customer service : = how to win a competitive edge through managing customer relationships successfully /
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245 1 0 $a Delivering customer service : $b how to win a competitive edge through managing customer relationships successfully / $c Shelia Payne.
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300 $a 188 p. : $b ill. ; $c 25 cm.
440 0 $a Grolier business library ; $v [5].
504 $a Includes bibliographical references (p. 183) and index.
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650 $a Customer services. $3 657636