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Customer relationship management : =...

Rajola, Federico.

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Customer relationship management : = organizational and technological perspectives /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Customer relationship management :/ Federico Rajola.
其他題名:	organizational and technological perspectives /
作者:	Rajola, Federico.
出版者:	Berlin :Springer, : 2003.,
面頁冊數:	xi, 172 p. :ill. ;24 cm.
標題:	Banks and banking - Customer services. -
電子資源:	http://www.loc.gov/catdir/toc/fy036/2003042764.htmlhttp://www.loc.gov/catdir/toc/fy036/2003042764.html
ISBN:	3540440011 :

Customer relationship management : = organizational and technological perspectives /
Rajola, Federico.

Customer relationship management :organizational and technological perspectives /Federico Rajola. - Berlin :Springer,2003. - xi, 172 p. :ill. ;24 cm.

Includes bibliographical references (p. [155]-172).

ISBN: 3540440011 :EUR44.95

LCCN: 2003042764Subjects--Topical Terms:

743299
Banks and banking
--Customer services.

LC Class. No.: HF5415.5 / .R34 2003

Dewey Class. No.: 658.8/12

Customer relationship management : = organizational and technological perspectives /
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504 $a Includes bibliographical references (p. [155]-172).
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