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Performance driven CRM : = how to ma...

Gulycz, Moosha.

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Performance driven CRM : = how to make your customer relationship management vision a reality /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Performance driven CRM :/ Stanley A. Brown and Moosha Gulycz.
其他題名:	how to make your customer relationship management vision a reality /
作者:	Brown, Stanley A.,
其他作者:	Gulycz, Moosha.
出版者:	Etobicoke, Ontario :Wiley, : 2002.,
面頁冊數:	xx, 272 p. :ill. ;24 cm.
附註:	Includes index.
標題:	Customer relations. -
ISBN:	0470831618 :

Performance driven CRM : = how to make your customer relationship management vision a reality /
Brown, Stanley A.,1946-

Performance driven CRM :how to make your customer relationship management vision a reality /Stanley A. Brown and Moosha Gulycz. - Etobicoke, Ontario :Wiley,2002. - xx, 272 p. :ill. ;24 cm.

Includes index.

ISBN: 0470831618 :US34.95

LCCN: 2002284323

Nat. Bib. No.: GBA2-X9646Subjects--Topical Terms:

578582
Customer relations.

LC Class. No.: HF5415.5 / .B773 2002

Dewey Class. No.: 658.8/12

Performance driven CRM : = how to make your customer relationship management vision a reality /
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