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Business process management and the ...

Smith, Ralph F., (1953-)

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Business process management and the balanced scorecard : = using processes as strategic drivers /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Business process management and the balanced scorecard :/ Ralph F. Smith.
其他題名:	using processes as strategic drivers /
作者:	Smith, Ralph F.,
出版者:	Hoboken, N.J. :J. Wiley & Sons, : c2007.,
面頁冊數:	x, 227 p. :ill. ;24 cm.
附註:	Includes index.
內容註:	A world of change -- How process can drive strategy -- The strategic process -- Strategy maps -- Balanced scorecard and strategic initiatives -- Conclusions.
標題:	Benchmarking (Management) -
電子資源:	http://www.loc.gov/catdir/toc/ecip0616/2006020850.htmlhttp://www.loc.gov/catdir/toc/ecip0616/2006020850.html
ISBN:	0470047461 :

Business process management and the balanced scorecard : = using processes as strategic drivers /
Smith, Ralph F.,1953-

Business process management and the balanced scorecard :using processes as strategic drivers /Ralph F. Smith. - Hoboken, N.J. :J. Wiley & Sons,c2007. - x, 227 p. :ill. ;24 cm.

Includes index.

A world of change -- How process can drive strategy -- The strategic process -- Strategy maps -- Balanced scorecard and strategic initiatives -- Conclusions.

ISBN: 0470047461 :US44.95

LCCN: 2006020850Subjects--Topical Terms:

645972
Benchmarking (Management)

LC Class. No.: HD62.17 / .S65 2007

Dewey Class. No.: 658.5/1

Business process management and the balanced scorecard : = using processes as strategic drivers /
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