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Customer relationship management : =...

~

Buttle, Francis.

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Customer relationship management : = concepts and tools /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Customer relationship management :/ Francis Buttle.
其他題名:	concepts and tools /
作者:	Buttle, Francis.
出版者:	Amsterdam :Elsevier/Butterworth-Heinemann, : c2004.,
面頁冊數:	xviii, 359 p. :ill. (some col.), ports. ;25 cm.
標題:	Customer relations - Management. -
ISBN:	075065502X (pbk.) :

Customer relationship management : = concepts and tools /
Buttle, Francis.

Customer relationship management :concepts and tools /Francis Buttle. - 1st ed. - Amsterdam :Elsevier/Butterworth-Heinemann,c2004. - xviii, 359 p. :ill. (some col.), ports. ;25 cm.

Includes bibliographical references and index.

ISBN: 075065502X (pbk.) :US45.95Subjects--Topical Terms:

582814
Customer relations
--Management.

Customer relationship management : = concepts and tools /
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035 $a bmw96000009
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100 $a Buttle, Francis. $3 805824
245 1 0 $a Customer relationship management : $b concepts and tools / $c Francis Buttle.
250 $a 1st ed.
260 $a Amsterdam : $c c2004. $b Elsevier/Butterworth-Heinemann,
300 $a xviii, 359 p. : $b ill. (some col.), ports. ; $c 25 cm.
504 $a Includes bibliographical references and index.
650 $a Customer relations $x Management. $3 582814

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W0151744

六樓西文書區HC-Z(6F Western Language Books)

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HF5415.5 B988 2004

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