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Customer relationship management : =...
~
Buttle, Francis.
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Customer relationship management : = concepts and technologies /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Customer relationship management :/ Francis Buttle.
其他題名:
concepts and technologies /
作者:
Buttle, Francis.
出版者:
Amsterdam ;Butterworth-Heinemann, : c2009.,
面頁冊數:
xix, 500 p. :ill. ;25 cm.
附註:
Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004.
標題:
Customer relations - Management. -
ISBN:
1856175227 (pbk.)
Customer relationship management : = concepts and technologies /
Buttle, Francis.
Customer relationship management :
concepts and technologies /Francis Buttle. - 2nd ed. - Amsterdam ;Butterworth-Heinemann,c2009. - xix, 500 p. :ill. ;25 cm.
Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004.
Includes bibliographical references and index.
ISBN: 1856175227 (pbk.)Subjects--Topical Terms:
582814
Customer relations
--Management.
LC Class. No.: HF5415.5 / .B88 2009
Dewey Class. No.: 658.812
Customer relationship management : = concepts and technologies /
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六樓西文書區HC-Z(6F Western Language Books)
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HF5415.5 B88 2009
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