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[ author_sort:"rajola, federico." ]
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Customer relationship management : =...
~
Rajola, Federico.
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Customer relationship management : = organizational and technological perspectives /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Customer relationship management :/ Federico Rajola.
其他題名:
organizational and technological perspectives /
作者:
Rajola, Federico.
出版者:
Berlin :Springer, : 2003.,
面頁冊數:
xi, 172 p. :ill. ;24 cm.
標題:
Banks and banking - Customer services. -
電子資源:
http://www.loc.gov/catdir/toc/fy036/2003042764.htmlhttp://www.loc.gov/catdir/toc/fy036/2003042764.html
ISBN:
3540440011 :
Customer relationship management : = organizational and technological perspectives /
Rajola, Federico.
Customer relationship management :
organizational and technological perspectives /Federico Rajola. - Berlin :Springer,2003. - xi, 172 p. :ill. ;24 cm.
Includes bibliographical references (p. [155]-172).
ISBN: 3540440011 :EUR44.95
LCCN: 2003042764Subjects--Topical Terms:
743299
Banks and banking
--Customer services.
LC Class. No.: HF5415.5 / .R34 2003
Dewey Class. No.: 658.8/12
Customer relationship management : = organizational and technological perspectives /
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