Total quality management - Case studies.
概要
作品: | 12 作品在 0 項出版品 0 種語言 |
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書目資訊
Managing quality in higher education : = an international perspective on institutional assessment and change /
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Total quality service : = how organizations use it to create a competitive advantage /
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Measures of quality and high performance = simple tools and lessons learned from America's most successful corporations /
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