Internet in public administration - United States.

Citizen relationship management : = a study of CRM in government / by: (Language materials, printed)

Social media and participatory democracy : = public notice and the World Wide Web / by: (Language materials, printed)

Best practices for transportation agency use of social media by: (Electronic resources)

Open government : = [collaboration, transparency, and participation in practice] / by: (Language materials, printed)

Public information management and e-government = policy and issues / by: (Electronic resources)

Citizen satisfaction = improving government performance, efficiency, and citizen trust / by: (Electronic resources)

Setting sail into the age of digital local government = trends and best practices / by: (Electronic resources)