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Developing your conflict competence ...

Runde, Craig E., (1951-)

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Developing your conflict competence : = a hands-on guide for leaders, managers, facilitators, and teams /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Developing your conflict competence :/ Craig E. Runde, Tim A. Flanagan.
其他題名:	a hands-on guide for leaders, managers, facilitators, and teams /
作者:	Runde, Craig E.,
其他作者:	Flanagan, Tim A.,
出版者:	San Francisco, CA :Jossey-Bass, : 2010.,
面頁冊數:	x, 270 p. :ill. ;25 cm.
附註:	"A joint publication of the Jossey-Bass business & management series and the Center for Creative Leadership."
標題:	Conflict management. -
ISBN:	9780470505465 (hbk.) :

Developing your conflict competence : = a hands-on guide for leaders, managers, facilitators, and teams /
Runde, Craig E.,1951-

Developing your conflict competence :a hands-on guide for leaders, managers, facilitators, and teams /Craig E. Runde, Tim A. Flanagan. - 3rd ed. - San Francisco, CA :Jossey-Bass,2010. - x, 270 p. :ill. ;25 cm. - [Jossey-Bass business & management series]. - Jossey-Bass business & management series..

"A joint publication of the Jossey-Bass business & management series and the Center for Creative Leadership."

Includes bibliographical references (p. 249-252) and index.

"Developing Your Conflict Competence is a practical book that offers a hands on resource for leaders, managers, team members, and everyone within an organization who wants to sharpen their skills and learn to respond to conflict with confidence. This third book in the "conflict competent" series is filled with tips, checklists, exercises, and illustrative stories that offer insight into the nature of conflict and show how to handle conflict successfully." "Throughout the book, authors Craig Runde and Tim Flanagan outline a concrete process for dealing with unavoidable workplace tensions and present a series of thought-provoking questions and self-diagnostics. Developing Your Conflict Competence is a comprehensive guide to managing disagreements, differences, and discord. It shows how an individual can practically help others deal with conflicts that are causing friction within an organization. Runde and Flanagan also give down-to-earth advice for dealing with discord within teams. They show how teams can establish norms for handling conflict by creating the right climate for discussing issues and using effective communication techniques. On a more global level, the authors present specific approaches for changing organizational culture so conflict can be addressed with effectiveness and immediacy."--BOOK JACKET.

ISBN: 9780470505465 (hbk.) :US35.95

LCCN: 2009044800Subjects--Topical Terms:

536040
Conflict management.

LC Class. No.: HD42 / .R864 2010

Dewey Class. No.: 658.3/145

Developing your conflict competence : = a hands-on guide for leaders, managers, facilitators, and teams /
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520 1 $a "Developing Your Conflict Competence is a practical book that offers a hands on resource for leaders, managers, team members, and everyone within an organization who wants to sharpen their skills and learn to respond to conflict with confidence. This third book in the "conflict competent" series is filled with tips, checklists, exercises, and illustrative stories that offer insight into the nature of conflict and show how to handle conflict successfully." "Throughout the book, authors Craig Runde and Tim Flanagan outline a concrete process for dealing with unavoidable workplace tensions and present a series of thought-provoking questions and self-diagnostics. Developing Your Conflict Competence is a comprehensive guide to managing disagreements, differences, and discord. It shows how an individual can practically help others deal with conflicts that are causing friction within an organization. Runde and Flanagan also give down-to-earth advice for dealing with discord within teams. They show how teams can establish norms for handling conflict by creating the right climate for discussing issues and using effective communication techniques. On a more global level, the authors present specific approaches for changing organizational culture so conflict can be addressed with effectiveness and immediacy."--BOOK JACKET.
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