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Quality facility management : = a ma...
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Cotts, David G.
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Quality facility management : = a marketing and customer service approach /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Quality facility management :/ Stormy Friday, David G. Cotts.
其他題名:
a marketing and customer service approach /
作者:
Friday, Stormy,
其他作者:
Cotts, David G.
出版者:
New York :Wiley, : c1995.,
面頁冊數:
xviii, 222 p. :ill. ;26 cm.
附註:
Includes index.
標題:
Consumer satisfaction. -
ISBN:
0471023221 (cloth : acid-free paper) :
Quality facility management : = a marketing and customer service approach /
Friday, Stormy,1947-
Quality facility management :
a marketing and customer service approach /Stormy Friday, David G. Cotts. - New York :Wiley,c1995. - xviii, 222 p. :ill. ;26 cm.
Includes index.
Bibliography: p. [211]-216.
ISBN: 0471023221 (cloth : acid-free paper) :US35.95
LCCN: 94021164Subjects--Topical Terms:
578584
Consumer satisfaction.
LC Class. No.: HD1394 / .F75 1995
Dewey Class. No.: 658.5/62
Quality facility management : = a marketing and customer service approach /
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罕用書庫221室(美崙校區,調書請點預約)(RU_221)
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罕用書庫221室(美崙校區,調書請點預約)(RU_221)
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