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The value network : = integrating th...

De Rose, Louis.

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The value network : = integrating the five critical processes that create customer satisfaction /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	The value network :/ Louis J. De Rose.
其他題名:	integrating the five critical processes that create customer satisfaction /
作者:	De Rose, Louis.
出版者:	New York :AMACOM, : c1994.,
面頁冊數:	vii, 198 p. :ill. ;24 cm.
標題:	Consumer satisfaction. -
ISBN:	0814451098 :

The value network : = integrating the five critical processes that create customer satisfaction /
De Rose, Louis.

The value network :integrating the five critical processes that create customer satisfaction /Louis J. De Rose. - New York :AMACOM,c1994. - vii, 198 p. :ill. ;24 cm.

Includes bibliographical references (p. 187-189) and index.

ISBN: 0814451098 :US24.95

LCCN: 93043263Subjects--Topical Terms:

578584
Consumer satisfaction.

LC Class. No.: HD31 / .D37 1994

Dewey Class. No.: 658.8/12

The value network : = integrating the five critical processes that create customer satisfaction /
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003 DLC
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008 931103s1994 nyua b 001 0 eng
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035 $a dt 00013561
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050 0 0 $a HD31 $b .D37 1994
082 0 0 $a 658.8/12 $2 20
100 $a De Rose, Louis. $3 688543
245 1 4 $a The value network : $b integrating the five critical processes that create customer satisfaction / $c Louis J. De Rose.
260 $a New York : $c c1994. $b AMACOM,
300 $a vii, 198 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references (p. 187-189) and index.
650 $a Consumer satisfaction. $2 lcstt $3 578584
650 $a Industrial management. $3 529072
650 $a Value. $3 571596