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Building great customer experiences /
~
Ivens, John.
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Building great customer experiences /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Building great customer experiences // Colin Shaw and John Ivens.
作者:
Shaw, Colin,
其他作者:
Ivens, John.
出版者:
Houndmills, Basingstoke, Hampshire :Palgrave, : 2002.,
面頁冊數:
xvi, 224 p. :ill. ;24 cm.
標題:
Consumer satisfaction. -
ISBN:
0333990137 :
Building great customer experiences /
Shaw, Colin,1928-
Building great customer experiences /
Colin Shaw and John Ivens. - Houndmills, Basingstoke, Hampshire :Palgrave,2002. - xvi, 224 p. :ill. ;24 cm.
Includes bibliographical references (p. 215-218) and index.
ISBN: 0333990137 :UK21.99
LCCN: 2002071471Subjects--Topical Terms:
578584
Consumer satisfaction.
LC Class. No.: HF5415.5 / .S53 2002
Dewey Class. No.: 658.8/12
Building great customer experiences /
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