A survival guide for working with hu...
Scott, Gini Graham.

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  • A survival guide for working with humans : = dealing with whiners, back-stabbers, know-it-alls, and other difficult people /
  • 紀錄類型: 書目-語言資料,印刷品 : Monograph/item
    正題名/作者: A survival guide for working with humans :/ Gini Graham Scott.
    其他題名: dealing with whiners, back-stabbers, know-it-alls, and other difficult people /
    作者: Scott, Gini Graham.
    出版者: New York :American Management Association, : c2004.,
    面頁冊數: iv, 215 p. ;23 cm.
    附註: Includes index.
    內容註: When sweet revenge isn't so sweet -- Watch out for the eggshells -- Don' fight--find out! -- When to turn down the volume, or find someone else to do it -- When a problem spirals out of control -- Prepare for the worst-case scenario -- When nothing is the best solution -- Keep it clear, clear, clear -- Choosing your battles -- Watch out for confidences -- When you're not in the family -- Dealing with unearned praise -- The blame game -- Besting the betrayer -- Don't let them ethics you -- When someone wants to change the rules -- When there's a betrayer in the group -- Finders keepers--or not? -- Fraud happens -- The great communicator--not! -- Learning to let 'em go : the demanding client -- The give and take paradox -- When nothing seems to work, it's time to go legal -- Passing the responsibility buck -- Get out while you can -- When help turns to help!!!--get me out of this -- Beating the recommendation game -- Knowing when to back off : don't push a negotiation too far -- What to do when everything seems to be going wrong -- When to keep your cards to yourself -- Watch out for warning signs -- Don't resign yourself--redesign yourself -- Be a problem solver--theirs not yours -- Dealing with the boss from hell -- Mastering your survival skills -- What's your survival quotient? a self-assessment quiz.
    標題: Conflict management. -
    電子資源: http://www.loc.gov/catdir/toc/ecip049/2003020908.htmlhttp://www.loc.gov/catdir/toc/ecip049/2003020908.html
    ISBN: 0814472052 (pbk.) :
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W0053949 六樓西文書區HC-Z(6F Western Language Books) 01.外借(書)_YB 一般圖書 HD42 S358 2004 一般使用(Normal) 在架 0
  • 1 筆 • 頁數 1 •
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