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Satisfaction : = how every great com...
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Power, James D.
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Satisfaction : = how every great company listens to the voice of the customer /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Satisfaction :/ Chris Denove and James D. Power IV.
其他題名:
how every great company listens to the voice of the customer /
作者:
Denove, Chris.
其他作者:
Power, James D.
出版者:
New York :Portfolio, : 2007, c2006.,
面頁冊數:
xxi, 266 p. :ill. ;22 cm.
附註:
Includes index.
標題:
Consumer satisfaction. -
ISBN:
159184164X (pbk.)
Satisfaction : = how every great company listens to the voice of the customer /
Denove, Chris.
Satisfaction :
how every great company listens to the voice of the customer /Chris Denove and James D. Power IV. - New York :Portfolio,2007, c2006. - xxi, 266 p. :ill. ;22 cm.
Includes index.
ISBN: 159184164X (pbk.)Subjects--Topical Terms:
578584
Consumer satisfaction.
LC Class. No.: HF5415.335 / .D46 2007
Satisfaction : = how every great company listens to the voice of the customer /
LDR
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OCoLC
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how every great company listens to the voice of the customer /
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Chris Denove and James D. Power IV.
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2007, c2006.
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Portfolio,
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xxi, 266 p. :
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22 cm.
500
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Includes index.
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Consumer satisfaction.
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