服務接觸
概要
作品: | 11 作品在 4 項出版品 4 種語言 |
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書目資訊
觀光工廠顧客知覺真實性與顧客反應間關係之研究 = = A Study on the Relationship between Customer Perceived Authenticity and Customer Responses in Tourism Factory /
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(書目-語言資料,印刷品)
顧客旅程地圖的建構 : = 以顧客在腳底按摩店的服務體驗為例 = Constructing a customer journey map - An Example of customer experience at foot massage shops /
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沈浸前因與沈浸體驗對顧客滿意度之影響─以溯溪活動為例 = = The Influence of Flow Antecedents and Flow Experience on Customer Satisfaction─ An Example of River Tracing /
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(書目-語言資料,印刷品)
主題